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INSURERS

Vidal Health supports insurance companies on their employer, retail and government contracts. Established insurance companies looking to improve the quality of services provided to their members, as well as insurance companies starting up a new business in a new geography benefit from the Vidal Health portfolio of services. Many private health insurers entering the India market for the first time have depended on Vidal Health to provide them with a hassle-free start. To insurers in India, Vidal Health provides these services through its wholly owned subsidiary Vidal Health Insurance TPA Click here to visit

  • Enrollments

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    Whether transitioning an existing customer account, or on-boarding a new account, insurers find Vidal Health technology platforms supported by its people and processes, the perfect way to enroll members whether by the hundreds or by the millions. On large government contracts, Vidal Health has frequently helped its insurer clients on-board more than a million members, often involving remote locations, in the shortest possible timeframes. Large employers transitioning to new insurance relationships also find this capability of Vidal Health of great value Click here to visit

  • Medical Value travel (India bound) for global insurers

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    Insurers in developed countries as well as in developing countries are increasingly looking towards India to provide access to world class medical treatment at affordable costs to their members. India has world class medical infrastructure to support its top physicians, many of who have trained and worked in the world’s best medical institutions. Vidal Health follows a very structured methodology to empanel hospitals onto its network and can make available its network to Global insurers wanting to take advantage of the twin benefits that India offers-world class medical treatment at affordable prices. In addition to providing network access, Vidal Health can also provide a host of facilitation services to members who will actually make the trip to India for their medical treatment

  • Reporting and Analytics

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    Based on its expertise in data capture as well as extraction of insights from large volumes of transaction data, Vidal Health has made solid investments in analytics talent and developed the expertise to assist insurers to design and implement their own reporting and analytics projects, either on a consulting approach or a completely out-sourced approach.

  • Hospital contracting (both domestic and global)

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    For its insurer clients, Vidal Health can empanel and contract with hospitals as required by the insurer (and/or its employer/government clients) based on precise specifications relating to access. Vidal Health already has existing direct relationship with over 7000 hospitals across India, which can be made available right away and, if a preferred network is required, can accomplish that set up very quickly. Click here to visit

  • Technology platforms

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    Given the massive scale of its operations-35 million members, 1 million hospitalization claims every year, 800 thousand pre-authorization requests for these hospitalizations from an empanelled network of over 7000 hospitals, Vidal Health invests heavily in technology to deliver a superior experience to all its stakeholders. Over the years, these investments have resulted in the evolution of a world-class proprietary technology platform that can be licensed for use by insurers, healthcare administrators (including third party administrators), hospitals and health systems, and pharma companies for deployment across their businesses.

  • Preferred physician networks

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    As insurers (and their employer/government clients) start to include coverage for outpatient services, there is a need to provide their members with access to preferred physicians networks based on a structured/rigorous credentialing mechanism. Vidal Health is empanelling a large number of physicians across specialties and empowering them with tools to make them ready for third party payments. Insurer’s members can be provided access to such physician networks

  • Actuarial support for underwriting

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    Other than insurance companies, Vidal Health is among a handful of health services management companies that have invested in building expertise in Actuarial and underwriting skills. The Vidal Health actuarial team is already assisting insurance companies globally on matters like pricing, new product designs, as well as consulting on analytics and process improvement